Richard Cohen is a consultant and trainer in the fields of mediation, negotiation and conflict management. He has worked with clients in the corporate (technology, pharmaceutical, manufacturing, retail), health care, education and governmental sectors. Mr. Cohen has served as an Adjunct Professor at The University of Massachusetts and Cambridge College, where he taught courses on negotiation, mediation and dispute systems design. Mr. Cohen founded School Mediation Associates, the first organization dedicated to teaching mediation skills to educators and young people. His books are used by educators around the world, and he has personally trained over 10,000 people to be mediators. Mr. Cohen mediates workplace discrimination disputes for the US Postal Service’s REDRESS Program. He holds a Masters in Psychology from Beacon College.